Support
Office: DGL-205, DLF Galleria, Mayur Vihar Phase – I, New Delhi-110091
Escalation Matrix
Submission of your support request
Client will have to raise query with any of our service channels given (Email or Telephone). He/She will receive a detailed response within 2 hours, depending upon the priority or SLA or the project under services by Digiswitch.
Raise your support ticket via email on
Digicare@digiswitch.in
Call Us at Our Support Number and speak to a Support Manager: KP Singh
Call him at +91-9873234963 or email him at KP.Singh@digiswitch.in
Escalation to a higher authority
If your query has not been resolved to your satisfaction as per Support Manager level, you can escalate this complaint to Deepti Hait by writing to us email at deepti.hait@digiswitch.in or our CEO at Rajeev.ranjan@digiswitch.in
Please mention the query reference number assigned to you for speedy resolution.
